Shipping Information
- Free shipping on all orders of $30 or more.
- Most US based orders are shipped directly from our farm the next business day.
- We don't ship out anything on Saturdays, Sundays, or Holidays.
- Your product will arrive within 2 to 7 Business Days once shipped.
- Late shipments due to delays with the shipping company, Chico Rice will issue a free replacement for a late shipment 30 days after the ship date.
Return Policy
While we generally don't accept physical returns due to the high cost of shipping. If you are unhappy with your purchase please let us know! We have 2 different options for you to choose from:
- Free Replacement - we will quickly ship you a replacement order at no cost.
- 100% Satisfaction Money-Back Guarantee - if our rice isn't right for you we will give you a full refund.
If you are unhappy with your rice, please reach out to us by phone at 530-518-0469 or email at info@chicorice.com